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Summary of Financial Assistance

St. Joseph Regional Medical Center (St. Joe's) has a commitment to and respect for each person's dignity with a special concern for those who struggle with barriers to access healthcare services. St. Joe's has an equal commitment to manage its healthcare resources as a service to the entire community. In furtherance of these principles, St. Joe's provides financial assistance for certain individuals who receive emergency or other medically necessary care from St. Joe's. This summary provides a brief overview of St. Joe's Financial Assistance Policy.

  • Who Is Eligible?

    You may be able to get financial assistance. Financial assistance is generally determined by your total household income as compared to the Federal Poverty Level. If your income is less than or equal to 175% of the Federal Poverty Level, you will receive a 100% charity care write-off on the portion of the charges for which you are responsible. If your income is above 175% of the Federal Poverty Level but does not exceed 250% of the Federal Poverty Level, you may receive discounted rates on a sliding scale.

  • What Services Are Covered?

    The Financial Assistance Policy applies to emergency and other medically necessary care. These terms are defined in the Financial Assistance Policy. Elective services are not covered by the Financial Assistance Policy.

  • How Can I Apply?

    To apply for financial assistance, you typically will complete a written application and provide supporting documentation, as described in the Financial Assistance Policy and the Financial Assistance Policy application.

  • How Can I Get Help with an Application?

    For help with a Financial Assistance Policy application, you may contact:

    Hospital/Cancer Center Billing Office at 208.799.5333 
    St. Joseph Physician Group Billing Office at 208.750.7464​

  • How Can I Get More Information?

    Copies of the Financial Assistance Policy and Financial Assistance Policy application form are available online at www.sjrmc.org and at any Registration or Business Office location. Free copies of the Financial Assistance Policy and Financial Assistance Policy application also can be obtained by mail or by calling 208.799.5327.

    To download and print our Complete Financial Assistance Policy, click below:

    COMPLETE FINANCIAL ASSISTANCE POLICY (PDF)

    Translations of the Financial Assistance Policy, the Financial Assistance Policy application, and this plain language summary are available in the following languages upon request: Spanish.

  • What If I Am Not Eligible?

    If you do not qualify for financial assistance under the Financial Assistance Policy, you may qualify for other types of assistance. For more information, please call 208.799.5333.

To download and print our Complete Financial Assistance Policy, click below:

complete financial assistance policy (PDF)

Translations of the Financial Assistance Policy, the Financial Assistance Policy application, and this plain language summary are available in the following languages upon request: Spanish.