Billing & Financial Assistance
St. Joseph Regional Medical Center is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable. St. Joe's offers financial counseling and assistance to help address any financial concerns patients or their families may have regarding care.
Our financial aid policies reflect St. Joe's dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.
Help is available by contacting 208.799.5333.
Other resources:
- Complete Financial Assistance Policy
- Care Providers Covered Under Financial Assistance Policy
- Financial Assistance Application
Understanding Your Bill
St. Joe's is committed to providing you with the best medical care possible. We want to help you understand your bill and make sure any questions you have are answered.
- What should I expect to pay at the time of service?
- How much do I really owe?
- What if I cannot pay?
- Why did I receive a separate doctor, ambulance or laboratory bill?
Clinics and Hospital-Based Outpatient Services
“Provider-Based” or “Hospital-Based Outpatient” refers to the billing process for services rendered in a hospital outpatient clinic or location. This is the national model of practice for integrated health systems involved in patient care and St. Joseph Regional Medical Center follows these very specific billing practices as regulated by the Centers for Medicaid & Medicare Services.
This means that patient may receive two bills: One from the hospital (the technical component) and one for the practitioner’s professional services.
- Clinic office: 208.750.7464 (clinic questions)
- Payments & Statement questions: 1.855.840.2350 (clinic questions, only)
Need additional help?
If you are having trouble, we are here to help! Financial counselors are available Monday through Friday from 8 a.m. to 4 p.m. for walk-in questions.
415 6th Street | Lewiston, ID 83501