Patients & Visitors

Billing & Financial Assistance

Financial Assistance Options & FAQ

St. Joseph Regional Medical centers goal is to improve the health and well-being of each person we serve. A crucial part of fulfilling this goal is offering Financial Assistance. This offers free or discounted services for those who cannot afford care, are underinsured or have no insurance at all. We provide financial assistance in cases where annual family income is below the federal poverty level, and ensures that financial constraints are not a barrier to receiving medically necessary care.

If application for Financial Assistance is denied, the patient may file an appeal for reconsideration within thirty (30) days of denial.

Family Size/Income


Call the number below if you have questions or would like an application mailed to you.

A-G: 208-799-5205
H-O: 208-799-5369
P-Z: 208-799-5203
Physician Clinics: 208-750-7463

**If your application for Financial Assistance is denied, the patient or guarantor may file an appeal for reconsideration within thirty (30) days of the denial.

What financial help is available and what is covered?

Financial assistance is available to cover medically necessary services provided by SJRMC, including hospital care, outpatient services, physician services and emergency room services. If you need help paying your medical bills, we have financial counselors available to assist you with the easy process of:

  • Reviewing the eligibility criteria.
  • Verifying of financial need.
  • Review of other payor sources available, i.e., local, state and federal health care programs.

This program is intended for patients who cannot afford or do not qualify for health insurance or have very limited financial resources.

Any patient can apply for financial assistance. Eligibility is determined based on resources and household income. You will be asked to provide this information on our Online Financial Assistance Application.

Examples of documentation that may be required are pay stubs, tax return forms, bank statements and medical bills owed.

What programs are available?

The following programs are available:

  • Financial assistance for all or part of your balance.
  • Discounts for uninsured patients.
  • Alternative payment arrangements.

Government and community programs

No single organization can meet the needs of all patients who are unable to cover their medical bills. For this reason, patients without hospital coverage must take advantage of all programs for which they may qualify. This helps ensure that SJRMC's resources will be available to patients who don't qualify for other financial assistance.

Payment plan options

After all available health insurance coverage, financial assistance and discounts have been applied to your medical bill, there may still be a remaining balance. Our financial counselors can work with you to set up a payment plan.

SJRMC accepts the following forms of payment:

  • Credit card and debit card (Visa, MasterCard, American Express or Discover).
  • Personal check.
  • Money order.
  • Cash, when presented in person.

Contact Us and Hours

Hours: Monday through Friday, 8 a.m. to 4:30 p.m.

1250 Idaho St. (or at the Medical Center West Entrance)

Lewiston, ID 83501

Phone: 208-799-5533

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